{"id":2459,"date":"2023-06-30T13:15:00","date_gmt":"2023-06-30T13:15:00","guid":{"rendered":"https:\/\/modomodostage.com\/_client\/CIN\/CIN016\/?p=2459"},"modified":"2026-05-12T15:32:42","modified_gmt":"2026-05-12T15:32:42","slug":"collective-insights-helps-healthcare-insurer-modernize-directory-services-with-microsoft-ad-and-entra-id","status":"publish","type":"post","link":"https:\/\/modomodostage.com\/_client\/CIN\/CIN016\/blog-posts\/collective-insights-helps-healthcare-insurer-modernize-directory-services-with-microsoft-ad-and-entra-id","title":{"rendered":"Collective Insights Helps Healthcare Insurer Modernize Directory Services with Microsoft AD and Entra ID"},"content":{"rendered":"<style>.wp-block-kadence-advancedheading.kt-adv-heading2459_7aa400-7c, .wp-block-kadence-advancedheading.kt-adv-heading2459_7aa400-7c[data-kb-block=\"kb-adv-heading2459_7aa400-7c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading2459_7aa400-7c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2459_7aa400-7c[data-kb-block=\"kb-adv-heading2459_7aa400-7c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2459_7aa400-7c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2459_7aa400-7c[data-kb-block=\"kb-adv-heading2459_7aa400-7c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading2459_7aa400-7c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2459_7aa400-7c\">Collective Insights Helps Healthcare Insurer Modernize Directory Services with Microsoft AD and Entra ID<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2459_225c8a-09, .wp-block-kadence-advancedheading.kt-adv-heading2459_225c8a-09[data-kb-block=\"kb-adv-heading2459_225c8a-09\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading2459_225c8a-09 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2459_225c8a-09[data-kb-block=\"kb-adv-heading2459_225c8a-09\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2459_225c8a-09 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2459_225c8a-09[data-kb-block=\"kb-adv-heading2459_225c8a-09\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading2459_225c8a-09 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2459_225c8a-09\">When a multi-billion-dollar, privately-owned healthcare and insurance company was looking to modernize their Microsoft Active Directory (AD) environment and shift more services to Entra ID, they called on Collective Insights to assess their existing directory services and create a plan to provide single sign-on for all applications utilizing features already licensed from Microsoft. Our team performed an extensive baseline assessment, designed a hyper-secure and performant hybrid architecture, and began implementing the new design to realize significant security posture gain, performance improvement, and cost savings from a reduced infrastructure footprint.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2459_c0b68c-5d, .wp-block-kadence-advancedheading.kt-adv-heading2459_c0b68c-5d[data-kb-block=\"kb-adv-heading2459_c0b68c-5d\"]{margin-top:3.5rem;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading2459_c0b68c-5d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2459_c0b68c-5d[data-kb-block=\"kb-adv-heading2459_c0b68c-5d\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2459_c0b68c-5d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2459_c0b68c-5d[data-kb-block=\"kb-adv-heading2459_c0b68c-5d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading2459_c0b68c-5d wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2459_c0b68c-5d\">Challenges<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2459_8b32e2-1f, .wp-block-kadence-advancedheading.kt-adv-heading2459_8b32e2-1f[data-kb-block=\"kb-adv-heading2459_8b32e2-1f\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading2459_8b32e2-1f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2459_8b32e2-1f[data-kb-block=\"kb-adv-heading2459_8b32e2-1f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2459_8b32e2-1f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2459_8b32e2-1f[data-kb-block=\"kb-adv-heading2459_8b32e2-1f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading2459_8b32e2-1f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2459_8b32e2-1f\">Modernizing Microsoft Active Directory is not just a matter of improving performance and efficiency. As the central hub for management and authentication between a company\u2019s users and its\u2019 resources, AD has become a prime attack vector in recent years as\u00a0<a href=\"https:\/\/www.collectiveinsights.com\/blog-posts\/dont-click-that-tactics-for-shoring-up-security-culture-against-ransomware-attacks\" target=\"_blank\" rel=\"noreferrer noopener\">ransomware attacks<\/a>\u00a0surged. The\u00a0<a href=\"https:\/\/www.verizon.com\/business\/resources\/reports\/dbir\/2023\/results-and-analysis-intro\/\" target=\"_blank\" rel=\"noreferrer noopener\">2023 Verizon Data Breach Investigations Report<\/a>\u00a0indicated that 40% of all breaches involved credential theft, up from 33% in 2021. In the client\u2019s case, an aging and excessively complex environment was jeopardizing the overall business. By implementing standards and utilizing security best practices, we would be able to reduce vulnerabilities and significantly enhance the organization\u2019s efficiency.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2459_c87a55-9e, .wp-block-kadence-advancedheading.kt-adv-heading2459_c87a55-9e[data-kb-block=\"kb-adv-heading2459_c87a55-9e\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading2459_c87a55-9e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2459_c87a55-9e[data-kb-block=\"kb-adv-heading2459_c87a55-9e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2459_c87a55-9e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2459_c87a55-9e[data-kb-block=\"kb-adv-heading2459_c87a55-9e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading2459_c87a55-9e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2459_c87a55-9e\">Cloud migration and infrastructure updates are both complex undertakings that first require extensive planning to ensure successful implementation and adoption. Our project would touch every department in the business, including 44,000 users, 50,000 groups, and 56,000 client devices. We needed to make sure we maintained active collaboration with infrastructure partners, application owners, and end-users as we developed, validated, and executed solutions over time. Additionally, we needed to plan around the company\u2019s change freeze period during which time we could not push updates to production.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2459_bc5e5b-51, .wp-block-kadence-advancedheading.kt-adv-heading2459_bc5e5b-51[data-kb-block=\"kb-adv-heading2459_bc5e5b-51\"]{margin-top:3rem;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading2459_bc5e5b-51 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2459_bc5e5b-51[data-kb-block=\"kb-adv-heading2459_bc5e5b-51\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2459_bc5e5b-51 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2459_bc5e5b-51[data-kb-block=\"kb-adv-heading2459_bc5e5b-51\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading2459_bc5e5b-51 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2459_bc5e5b-51\"><em>\u201cThe client had gone through significant growth in the last two decades and understood the need to assess and modernize their overall Directory Services in the greater context of their Identity and Access Management capabilities. We identified a tremendous opportunity for operational efficiency, automation, risk reduction and cost control across a sprawling infrastructure footprint. Our team assessed the situation, put together a strategy and executed it to help them realize those benefits.\u201d<\/em><br><br><em>&#8211; Seth Ryan, Partner, Collective Insights<\/em><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2459_d76c07-da, .wp-block-kadence-advancedheading.kt-adv-heading2459_d76c07-da[data-kb-block=\"kb-adv-heading2459_d76c07-da\"]{margin-top:3.5rem;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading2459_d76c07-da mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2459_d76c07-da[data-kb-block=\"kb-adv-heading2459_d76c07-da\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2459_d76c07-da img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2459_d76c07-da[data-kb-block=\"kb-adv-heading2459_d76c07-da\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading2459_d76c07-da wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2459_d76c07-da\">Solutions &amp; Approach<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2459_c466b1-47, .wp-block-kadence-advancedheading.kt-adv-heading2459_c466b1-47[data-kb-block=\"kb-adv-heading2459_c466b1-47\"]{margin-bottom:3.5rem;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading2459_c466b1-47 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2459_c466b1-47[data-kb-block=\"kb-adv-heading2459_c466b1-47\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2459_c466b1-47 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2459_c466b1-47[data-kb-block=\"kb-adv-heading2459_c466b1-47\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading2459_c466b1-47 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2459_c466b1-47\">We took a three-phased approach to modernizing the client\u2019s Active Directory. First, we completed a discovery and threat protection assessment to get a clear sense of the current environment\u2019s strengths and weaknesses. During that assessment, we identified a significant sprawl of AD infrastructure that was difficult for teams to manage, causing operational headaches. Modernizing this infrastructure offered a significant opportunity for security posture gain. The second phase included in-depth architecture and design activities. We also began building a change management and communications plan to ensure a successful transition to the newly created environment. The modern architecture we created was driven by three key areas of improvement:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Operational risks in the legacy environment<br><\/li>\n\n\n\n<li>Cybersecurity challenges related to technical debt accumulated over the years<br><\/li>\n\n\n\n<li>Outdated infrastructure, including a significant number of dormant services<\/li>\n<\/ol>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2459_286f35-8b, .wp-block-kadence-advancedheading.kt-adv-heading2459_286f35-8b[data-kb-block=\"kb-adv-heading2459_286f35-8b\"]{margin-top:3.5rem;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading2459_286f35-8b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2459_286f35-8b[data-kb-block=\"kb-adv-heading2459_286f35-8b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2459_286f35-8b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2459_286f35-8b[data-kb-block=\"kb-adv-heading2459_286f35-8b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading2459_286f35-8b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2459_286f35-8b\">The new, modern environment would eliminate technical debt and safeguard against new and existing risks according to the newest security benchmarks, guides and frameworks such as\u00a0<a href=\"https:\/\/www.cisecurity.org\/cis-benchmarks\" target=\"_blank\" rel=\"noreferrer noopener\">CIS<\/a>,\u00a0<a href=\"https:\/\/www.stigviewer.com\/stigs\" target=\"_blank\" rel=\"noreferrer noopener\">STIG<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.nist.gov\/cyberframework\" target=\"_blank\" rel=\"noreferrer noopener\">NIST<\/a>\u00a0while reducing the infrastructure in half.<br><br>We migrated a large portion of the organization\u2019s existing authentication to Entra ID, an enterprise identity service offering single sign on (SSO), multi-factor authentication (MFA) and conditional access for varying authentication scenarios. For legacy applications that could not be moved, we focused on updating the company\u2019s on-premises Active Directory to remove unneeded and unsecure services and components.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2459_82da4f-43, .wp-block-kadence-advancedheading.kt-adv-heading2459_82da4f-43[data-kb-block=\"kb-adv-heading2459_82da4f-43\"]{margin-top:3.5rem;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading2459_82da4f-43 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2459_82da4f-43[data-kb-block=\"kb-adv-heading2459_82da4f-43\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2459_82da4f-43 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2459_82da4f-43[data-kb-block=\"kb-adv-heading2459_82da4f-43\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading2459_82da4f-43 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2459_82da4f-43\">Results<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2459_9b907f-3b, .wp-block-kadence-advancedheading.kt-adv-heading2459_9b907f-3b[data-kb-block=\"kb-adv-heading2459_9b907f-3b\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading2459_9b907f-3b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2459_9b907f-3b[data-kb-block=\"kb-adv-heading2459_9b907f-3b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2459_9b907f-3b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2459_9b907f-3b[data-kb-block=\"kb-adv-heading2459_9b907f-3b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading2459_9b907f-3b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2459_9b907f-3b\">By modernizing Active Directory and migrating services to the cloud, we helped the client achieve a significant security posture gain, higher operational efficiency and better user experience. Working with almost 20 teams within the client\u2019s technology and security departments, we designed and developed a new environment that is secure, reliable and performs at a high level. By design, it will also be simpler for the client\u2019s operations staff to maintain which will lower cost. Overall, the new hybrid directory services environment is positioned to deliver cost containment, operational simplicity, and a reduction of threat surface for the client. Due to the project team\u2019s extensive communications planning and coordination across corporate communications, information security and senior leadership, the organization will be able to transition more seamlessly to the new services.<br><br>Throughout the modernization effort, we were able to vastly reduce outdated and\/or unused components of the client\u2019s AD in the 2.0 version. In collaboration with the client, we reduced the infrastructure by 50% and rationalized their application inventory from 2,000 to under 600.<br><br>In all of our client engagements, we place equal emphasis on both strategy and execution while tailoring our solutions and best practices to the unique needs of each project. As a result, the client is now on a path to modern technology that realizes performance, cost and security benefits across a complex and ever-evolving threat landscape.<br><br>Collective Insights is a Microsoft Certified Solutions Partner with extensive capabilities in Security, Modern Work, Infrastructure, Digital &amp; App Innovation and Data &amp; AI, including specializations in Identity and Access Management and Threat Protection.We build the business case, create the plan and then drive our clients\u2019 modernization of legacy, on-premises, and siloed technology. We implement Microsoft solutions like Defender, Entra, and Purview to secure Microsoft 365 and Azure to keep our customers safe while increasing productivity in the modern work environment.<br><br>Learn more about how Collective Insights helped a Fortune 500 global apparel and footwear company increase data protection measures and Microsoft E5 utilization\u00a0<a href=\"https:\/\/www.collectiveinsights.com\/blog-posts\/fortune-500-global-apparel-and-footwear-company-tackles-data-protection-by-increasing-e5-utilization\" target=\"_blank\" rel=\"noreferrer noopener\">HERE<\/a>.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2459_59c2d7-6f, .wp-block-kadence-advancedheading.kt-adv-heading2459_59c2d7-6f[data-kb-block=\"kb-adv-heading2459_59c2d7-6f\"]{margin-top:3.5rem;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading2459_59c2d7-6f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2459_59c2d7-6f[data-kb-block=\"kb-adv-heading2459_59c2d7-6f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2459_59c2d7-6f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2459_59c2d7-6f[data-kb-block=\"kb-adv-heading2459_59c2d7-6f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading2459_59c2d7-6f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2459_59c2d7-6f\"><strong>At Collective Insights, we\u2019re committed to delivering lasting value to our clients. Our approach is comprehensive and customized, and we provide more than just a roadmap\u2014we help you get there, too.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Collective Insights Helps Healthcare Insurer Modernize Directory Services with Microsoft AD and Entra ID When a multi-billion-dollar, privately-owned healthcare and insurance company was looking to modernize their Microsoft Active Directory (AD) environment and shift more services to Entra ID, they called on Collective Insights to assess their existing directory services and create a plan to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2461,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"categories":[57],"tags":[],"industries_categories":[],"class_list":["post-2459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-enablement"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Insights | Collective Insights Helps Healthcare Insurer Modernize Directory Services with Microsoft AD and Entra ID<\/title>\n<meta name=\"description\" content=\"Find out how we helped a major health insurer significantly improve their security posture with SSO, MFA and conditional access through Entra-ID.\" 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